Relationship Mastery

Stand By Me: What Your Employees Really Need

Published on August 7, 2014 by

One of my all time favorite songs is "Stand By Me." Whether it's the original version by Ben E. King or Bono and Springsteen or others, the heartfelt plea of the song never fails to get to me.

Here's another one: "Lean On Me" by Bill Withers. Truer words were ...

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Listening and Self-Delusion

Published on September 12, 2013 by

I received a group email from a colleague the other day and I couldn't stop laughing. The topic of the email was on communication and this is how he summed up his communications skills:

"I love to hear myself talk. It's nice to have others hear me sometimes, too."  

He ...

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Enlightened Leadership

Published on August 24, 2013 by

A few weeks back I spent a couple of days with a senior leader who wanted to develop his "leadership intelligence." He has produced outstanding results in many ways and he has superb "technical skills,"  but his people skills were suffering. As a result, his relationships were suffering as well. Great leaders produce ...

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“Shut Up and Listen”

Published on August 17, 2013 by

Families and companies have a lot in common.

After all, both families and companies are made up of people. That means there are plenty of opportunities for misunderstanding,  unresolved conflict and power plays. On the positive side, there are plenty of opportunities for connection, collaboration and the option of sharing power.

When we aren't ...

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How to Deliver an Unforgettable “Thank You”

Published on December 14, 2012 by

If I were to ask you when you last reached out to someone via text, tweet, email or Facebook, you probably wouldn't have to think long. We live in an age of instant communication—but while technology rocks, sometimes it just isn’t enough. If you want to send someone the message ...

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Influence Tips From Elvis Presley”s Back Up Singer (Ray Walker)

Published on June 29, 2012 by

I never saw Elvis in concert, much less met him. The closest I ever got to the King of Rock and Roll was in meeting Ray Walker of the Jordanaires, who sang backup for Elvis for 14 years. After seeing Mr. Walker perform at an event, I joined the small ...

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What It Takes To Be Happy: Self-Love!

Published on May 28, 2011 by

So far we have talked about two strands in the tapestry of happiness:

• Self-Confidence • Vision

Today we are going to look at the role of Self-Love in happiness; a topic that has created a lot of controversy, confusion and ironically, unhappiness! Think about these questions:

• Should you ...

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How To Deal With “Happiness Vampires”

Published on September 30, 2010 by

In my last post, we looked at four tips to add more happiness to our lives. One of the tips had to do with staying away from what I call "Happiness Vampires."

A "Happiness Vampire" is someone who complains, whines about their circumstances and who is, more often than not, ...

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Make Me Feel Important!

Published on September 30, 2010 by

Do you know who Mary Kay Ash is? She was the brilliant entrepreneur who founded and built the Mary Kay Cosmetics empire.

Would you like to know the secrets of her success?

A long time ago (25 years) I read a book by her on leadership and there was one ...

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